Best Practices for Age Compliance

Introduction

Ensuring age compliance is crucial for maintaining the integrity and safety of your events on the Kalor platform. This guide outlines best practices to help hosts effectively manage age restrictions, clarifying the difference between age limit and age range and ensuring smooth enforcement during ticket sales and check-in.

Understanding Age Restrictions on Kalor

Kalor provides two primary age-related controls to help hosts curate their audience:

• Age Limit: A mandatory minimum age requirement (e.g., 18+) that is strictly enforced at ticket purchase and check-in. Guests who do not meet this threshold will be prevented from buying tickets or entering the event.
• Age Range: An indicative demographic filter (e.g., 18–25) used for targeting or describing the intended audience, but not enforced at checkout or entry.

Setting Age Limits During Event Creation

When you create an event in the Kalor app, you can set an age limit to restrict ticket sales to the appropriate audience. To do this:

1. Navigate to theCreate Event screen by tapping the “+” icon at the bottom navigation bar.
2. Fill in your basic event details such as name, date, location, and host profile.
3. Scroll to Additional Settings and locate the “Age Limit” option.
4. Select the minimum age required to purchase tickets (e.g., 18+, 21+).
5. Complete the rest of your event setup and publish or save as draft.

Enforcing Age Compliance at Check-In

Kalor automatically enforces the age limit you set during ticket purchase, but hosts should also verify age during on-site check-in to comply fully with legal and event policies. Best practices include:

• Train your staff to check a valid government-issued ID against the age limit before redeeming tickets.
• Use Kalor’s ticket scanning features to validate entries and mark tickets as redeemed promptly.
• Add staff members with scanning permissions via the Staff section during event setup, ensuring they only have access to check-in functions without admin rights.

Communicating Age Policies to Guests

Clear communication minimizes confusion and no-shows. Consider these tips:

• Include age limit information in your event description and ticket details visible in the Kalor app.
• Enable Display Pricing if relevant, so guests see all event details upfront.
• Specify age compliance during ticket purchase to set expectations early.

Summary of Best Practices

• Set a clear and strict age limit during event creation to enforce legal compliance.
• Educate your check-in staff on verifying age with IDs and using Kalor’s redemption tools.
• Communicate age restrictions transparently within event listings and ticket purchase flow.
• Use Kalor’s Staff management to delegate ticket redemption securely without giving full admin access.

Additional Resources

For detailed instructions on creating events and managing staff, please refer to the Event Creation Guide and Staff Management FAQs. If you have further questions about age compliance or legal requirements, consult your local regulations or contact Kalor Support or email help@kalor.app