Where's my ticket?

The email "Receipt from The Kalor Company" is your payment receipt, not your ticket.

Your ticket is in the Tickets tab of the Kalor app, or at kalor.in/tickets in your browser. We also send you an email called "Your ticket for" plus the event name, with a Show my ticket button (or a text message, if we only have your phone number). Each ticket has its own QR code, which you show at the door.

Can't see it?

• Log in the same way you did when you bought: the same phone number, email, Google or Apple. If you log in another way you may be in a different account, and you'll see "You have no tickets yet".
• Bought more than one? Swipe sideways to see the others.
• Private event? First you send a request and the host approves it (usually within 3 days). Only then can you buy the ticket.

Still missing? Email help@kalor.in with the event name, the phone number or email you bought with, and your order number.